Answer: Once a postponed show’s new date has been announced, the email announcement will detail the new date and time your original tickets will be honored for. If you are not able to attend the rescheduled show date and time, then please reach out to the TicketWeb Fan Support Team for an exchange to another show on our calendar. For current assistance please reach out to info@ticketweb.com  or for future assistance, please call 1.866.777.8932 and have you order confirmation number on hand.