Example: Your original ticket(s) were for a Friday show and your rescheduled show is now also on a Friday, but you are not able to attend. You notice the artist is also performing on Saturday, which you could attend. Is your ticket(s) for Friday honored for the same artist on Saturday?


Answer: No, your ticket(s) is honored for only the one show and show time that was sent to you in the email. So, if you want to see the artist performing on a different date, you will need to contact TicketWeb to exchange to the other show day and time that works for you, and it is based upon availability. Please reach out to the TicketWeb Fan Support Team for an exchange to another show. For current assistance please reach out to info@ticketweb.com  or for future assistance, please call 1.866.777.8932 and have you order confirmation number on hand.