IMPORTANT INFORMATION

Thank you for visiting the Blue Note Napa and JaM Cellars Ballroom website. We are continuing to follow the guidelines of the local and state health authorities to keep the venues temporarily closed to promote social distancing during the COVID-19 pandemic. Please continue to support live music by checking in for newly announced shows, rescheduled shows and attending once we are able to re-open.

We at Blue Note Napa have worked very hard in the years since we have opened, to bring the finest live entertainment to Napa on a consistent basis. With eager anticipation, we continue to monitor the guidelines from state and local authorities as to when we may re-open to not only provide live entertainment, but to also enable our staff and local artists continued earning ability.

We will re-open the venues as soon as we are able to do so, and are working diligently with agents and managers to reschedule all postponed shows during our temporary closure. Your existing original purchased ticket will be honored for the rescheduled show, and you will be notified via email of the new date and details as they become available.

Please be patient as we navigate this evolving situation.

If you are unable to attend the rescheduled event, please reach out to the TicketWeb Fan Support Team for an exchange to another show on our calendar. We will be adding more shows for 2021 too.

Your event organizer is not processing refunds at this time. As listed in the Terms and Conditions for all ticket purchases, all sales are final with refunds provided for cancelled shows only, not rescheduled shows. For current assistance please reach out to info@ticketweb.com or please call TicketWeb at 1.866.777.8932. 

PLEASE NOTE: There is no one on venue site to answer your call, however if a call back is needed please expect there may be a delay.  

We wish you continued good health and we look forward to sharing the live music experience with you again!

Thank you for continuing to support live music in Napa and our small independent business.