What payment types are accepted on site?
A: Cash, MasterCard, Visa, American Express, Discover
What are the will call rules?
A: Due to COVID limitations, the Box Office is not open. All tickets are purchased and sent virtually, then scanned at check in for touchless entry.
What are the parking options at Charles Krug Estate?
A: Free, on-site parking is available in the field across from the outdoor venue space.
Is there accessible seating?
A: Yes. Accessible Seating may be purchased either by calling Ticketmaster phone agents at 800-745-3000 or directly online through Ticketmaster.com. Wheelchair and Transfer seating is reserved exclusively for patrons with accessible needs and their companions. Service Dogs are allowed.
What are the general rules of Blue Note Napa at Charles Krug Estate?
No Outside Food or Beverages. No Video Cameras. MASKS MUST BE WORN at all times when not eating or drinking at your table. This will be enforced as we will be adhering to the CDC social distancing guidelines and cleanliness. This mask policy will be in effect, and we will have a zero-tolerance policy on this. Anyone not following the guidelines for masks, and social distancing will be asked to leave along with their party, without a refund.
All tickets will be pre-sold. Once tickets are purchased, an email will be sent out the week prior to the show reminding the ticket holder of the safety protocols. Please be sure to share the safety protocol email with the other guests in your party.
All 2-person bistro-style tables are distanced 8’ from one another. Household units that purchased tickets and want to sit together may request upon arrival, and if available, to have up to 3 tables ie. Up to 6 tickets placed together by the Blue Note staff.
There will be sanitation stations available.
Are children allowed?
A: Children aged 8+ are welcome at most events but guardians are discouraged from bringing children unless the event is specifically geared to a child audience. Every patron must have a ticket regardless of age. Babes in arms not permitted. Please check specific shows for age restrictions.
General Admission Tickets: are sold via tables of 2, 4, or 6. Ticket includes General Admission in price level purchased.
Reserved Admission Tickets: are sold in pairs in price level purchased.
Food and Drink will be available for purchase on site.
The following guidelines will be in place for your health and safety:
- Masks are required at all times unless eating or drinking at your table.
- The line for entry will allow for social distancing.
- All members of your party must be present and waiting together in order to be seated.
- Bistro tables will be properly distanced.
- Restrooms will be easily accessible and monitored for distancing and cleanliness.
- There will be hand sanitizer stations throughout the concert area.
- The stage is 15’ from the audience
- Tables and chairs will be sanitized after each show